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Resources

Have a question or need help? You have come to the right place. Here you will find answers to frequently asked questions, links to related websites and downloadable documentation.



FAQ'S

How do I find my product?

To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order.  We accept Visa, Master Card, Cheque or e Transfer.   Please note that we will not ship your order until we received payment. Cheques must clear prior to shipment. 

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s)

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

When will my order ship and what are my shipping charges?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.


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